when deleting an attachment in smartertrack before sending it, it will still send the attachment

Good morning.

I noticed that when I answer to a ticket, and add an attachment, then add another attachment, and delete the first, still both attachments are sent.

Andrew Barker Replied

Employee Post

We are aware of the issue and are working on a fix.

Andrew Barker Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com

Andrew Barker Replied

Employee Post Marked As Resolution

This issue was fixed in build 6984, which was released this morning.

Andrew Barker Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com

2 Replies