v17/100 - task added in Outlook (ActiveSync) is visible in webmail with day-1. When task is added in webmail it appears correctly in Outlook
Problem reported by Webio - 1/23/2019 at 3:28 AM
Known
Hello,

can someone test on your end adding task in Outlook (sync to SM using ActiveSync) and what date will it have in webmail? I have support ticket from my customer and also I was able to reproduce it on my end (the same SM instance) - SM v17/100 6956.

Basically task added in Outlook for 31th january 14:30 is visible in webmail as task created for date 30th of january 14:30. When added in webmail result in Outlook is the same so issue is with Outlook->webmail sync.

Thanks

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Robert Emmett Replied
Employee Post
Webio,
First, what timezone is the server, client machine, and user account set to?  Second, how are you adding the hour component to a task in Outlook?  According to Microsoft documentation tasks do not have a time component from within Outlook itself.  Third, I am actually seeing the opposite effect: when I set the date-time component in webmail to be 31 Jan 14:30 (MST) when it syncs to Outlook in shows on 30 Jan.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Webio Replied
They are all UTC+1. When it comes to hours I will let you know today since this was reported by my customer and tested and reproduced by my employee.
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Webio Replied
Ok so this is weird. Outlook just like you said does not allow to create any hour for task days (so my mistake). But take a look at screenshot. Task added now (24.01.2019) about 9:40 (UTC+1) for tomorrow is visible as today task which will start on 23:00 (also UTC+1 on webmail and server). So as you can see task added for tomorrow in webmail is visible as task for today and task added for day after tomorrow is visible as task added for tomorrow (also 23:00).
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Webio Replied
Any news regarding resolving this issue?
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Webio Replied
So ... my client asks about this again and I must forward this question here: any news?

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