Archive Order
Problem reported by Matt Leach - December 14, 2018 at 9:41 AM
Submitted
Since updating to build 6919 (previously 6870) the message archives are no longer in chronological order but just random. Have been on the build since 12/12 and emailed since then in the archives are in a random order, no longer chronological and I do not see a setting or option to re-order them.

1 Reply

Reply to Thread
0
Andrea Rogers Replied
Employee Post
Hello Matt, 

Your license has active Maintenance and Support which allows you to receive free, unlimited technical support for issues like this. I went ahead and started a support ticket to address this issue. You should receive the Support Department autoresponder shortly. You can reply via email and access your ticket online by logging in here: https://www.smartertools.com/account/#/support. If you could, please also submit a Remote Server Access Agreement that will allow the support agent to take a look at what you're seeing. 

Thank you, 

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.
877-357-6278

www.smartertools.com

Reply to Thread