8 Replies

Reply to Thread

Jade D Replied

12/11/2018 at 12:02 AM

Can also confirm that a similar issue exists when creating signatures via API (Web based control panel's)

Jade https://absolutehosting.co.za

Larry Duran Replied

12/11/2018 at 9:01 AM

Employee Post

Hey all, we'll take a look at this and see if we're seeing similar issues. Thanks.

Larry Duran Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com

Employee Replied

12/12/2018 at 6:09 AM

Employee Post

This issue should be fixed in the latest release (6919).

Jade D Replied

12/12/2018 at 7:30 AM

Thanks for the response Robert

Still no luck with control panel / api signature feature using the latest build that was pushed out this morning (GMT+2)

Not sure if you want me to create a new thread or happy to continue within this thread.

Jade https://absolutehosting.co.za

Larry Duran Replied

12/12/2018 at 8:02 AM

Employee Post

Hey Jade, keeping it in this thread is fine. We added it as an issue to fix so we'll keep you updated when it's completed.

Larry Duran Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com

Employee Replied

12/12/2018 at 3:03 PM

Employee Post

Hi Jade,

Which control panel and which api is having troubles?

Jade D Replied

12/13/2018 at 2:32 AM

Howdy Alex,

Im testing using SolidCP - more than willing to give you guys access to our dev environment if you need?

Jade https://absolutehosting.co.za

Andrea Free Replied

3/13/2019 at 10:00 AM

Employee Post

Scott, the scenario in which users could lose signature mappings was resolved in Build 6919 (Dec 11, 2018).

Jade, if you are still experiencing trouble with creating signatures via API on the latest build, Build 7008 (Mar 10, 2019), please let us know. For now I will mark this thread as Resolved.

Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com

Back to Community Threads

Please leave this box unchecked

8 Replies

Reply to Thread

Tags

Related Knowledge Base Articles