Hi,

What version of SmarterMail are you running? If you're not on the latest I'd recommend updating and seeing if the problem clears up. Otherwise, I'd suggest having your user clear out their localStorage and sessionStorage.

Im using the latest build of version 16 installed last week.

Is that in chrome? Localstorage and session?

Hi,

Chrome does have localStorage and sessionStorage. If you open the Chrome DevTools you should be able to access the browser's console. From there typing in "localStorage.clear()" and "sessionStorage.clear()" is the simplest way to clear both sets of storage.