Hi Neal,

 

We're sorry to hear the Remember Me feature is giving you so much trouble. Our developers are looking into it and will post any updates here. 

Happened again! 6816. After clearing cookies for my web mail domain last time I was able to use Remember Me. I then had to logout of my user area and go to the admin area to check spam settings. I revised a spam setting and logged out. Came back to my user login and I believe it worked, I was able to use remember me. Later in the day I came back and I had to login again, didn't remember me. And clicking Remember Me gives the warning so I can't use it. Again I had to clear cookies. Seems like you have a cookie conflict between user logins and admin logins.

That is weird for sure. We've updated like 20 versions and its always remembered me without an issue. Though, we do not use "in-proc" session state, we have an external session state server, so this may be why.

Since fixing this again yesterday and not going into Admin, it's broken AGAIN. I fixed it, used remember me. This morning I'm back and being asked to login to SM web mail. It will not let me use remember me. 

 

Easy fix - REMOVE THIS NONSENSE security lock preventing me from using remember me because you can't get it right!