Spam Filtering
Question asked by Mark Milton - August 17 at 12:45 AM
Answered
Hi,
A few if my domains have started to be targeted by spam.
They are getting low scores and getting into inboxes. I have declude installed which has been running for about a year now without issue until now.
 
Does anyone have any idea how I can stop this?

Mark Milton
Pro Tech North
Web: www.protech-north.co.uk
Email: mark.milton@protech-north.co.uk
Tel: +44 (0)1261 838282
Web Design & Web Hosting

6 Replies

Reply to Thread
0
Linda Pagillo Replied
Hi Mark. Can you please post a few headers from the spam that is making it through? I can certainly help you with this. Thanks!
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 
0
Mark Milton Replied
I will send you a email

Mark Milton
Pro Tech North
Web: www.protech-north.co.uk
Email: mark.milton@protech-north.co.uk
Tel: +44 (0)1261 838282
Web Design & Web Hosting

2
Linda Pagillo Replied
Marked As Answer
I just wanted to leave a note here. The problem that Mark was facing was due to his backup MX server. When you have a backup MX server which sends mail to a primary server, you need to add an IPBYPASS line in Declude's global.cfg file for the backup MX. In Mark's case, his backup MX was sending along spam messages to his primary server and since he did not have an IPBYPASS line in his global.cfg on his primary server, Declude was not able to see the IP of the real sender. Instead it saw all mail coming from the backup MX IP. I had Mark add a line in his global.cfg which bypasses his backup MX. In other words, adding an IPBYPASS for the backup MX allows Declude to hop backwards over the backup MX and see the IP of the real sender. Also, I suggested that Mark add Declude (it's free) to his backup MX server to help stop spam from coming in the first place. Just wanted to let everyone know what we did here to resolve his issue just in case any of you are having the same issue.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 
0
Mark Milton Replied
Thanks Linda you are a big help :)

Mark Milton
Pro Tech North
Web: www.protech-north.co.uk
Email: mark.milton@protech-north.co.uk
Tel: +44 (0)1261 838282
Web Design & Web Hosting

0
Andrea Rogers Replied
Employee Post
Thank you, Linda! You're a great help in our Community :)

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

0
Linda Pagillo Replied
My pleasure! I'm glad I can help!
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 

Reply to Thread