Back to Community Threads
1
Passwords containing %
Problem reported by Doug Lim - 4/20/2014 at 3:29 AM
Submitted
If a user password contains a percent character, that password can be used to log into webmail, but does not work for IMAP or POP3 access. I can log in as the administrator and verify that the password is what the user expects it to be.

1 Reply

Reply to Thread
0
Employee Replied
4/21/2014 at 3:44 PM
Employee Post
Hi,
 
This is not a know issue and I have tested it again the latest version of 11 and 12 with no issues.  Have you taken a look at the POP logs to see if you have any errors there?  Also  what version and build number of SmarterMail are you running?  
Back to Community Threads

Reply to Thread

Enter the verification text

Related Knowledge Base Articles

Reset Administrator Username and Password ( Linux )SmarterMail > Installation and Configuration
Reset Administrator Username and PasswordSmarterMail > Installation and Configuration
Set up Autodiscover for SmarterMailSmarterMail > Installation and Configuration
Integrating Google Apps with SmarterMailSmarterMail > Domain/User Configuration and Management
Client Fails to Connect After an Active Directory Password ChangeSmarterMail > Desktop and Mobile Synchronization