Missing a day of email after migration, how to get it back?

Hi,

We migrated our SmarterMail server to a VM and realized there is a day of emails missing on the VM. The emails are on the previous host though. How can I export them and import them on the new server?

Any ideas?

Employee Replied

7/30/2018 at 1:40 PM

Employee Post Marked As Answer

Hello Brad,

If the users are the same you could copy the grp files over from the old vm, The paths would look something like,

"%SmarterMailData%\Domains\%DomainName%\Users\%UserName%\Mail\%FolderName%\%date%.grp"

You will also have to delete the mailbox.cfg in the folder path to get it to find the new grp files.

Brad Kingsley Replied

8/2/2018 at 7:26 AM

But then we would lose emails for that day that are on the VM and not on the previous host.

Brad Kingsley Replied

8/2/2018 at 7:27 AM

We need to export the mails from that day on host 1 and import them on host 2, not overwrite stuff as both hosts have different data for that time period.

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