Back to Community Threads
2
Community Portal: Search results to be sorted by age or at least an option.
Idea shared by Glen Harvy - 7/13/2018 at 4:48 PM
Completed
When I search the Community Portal for help, the results appear to be sorted randomly.
 
Can I suggest they bey sorted by age or better still, have a drop down sort eg age|relevance|Version etc.

2 Replies

Reply to Thread
0
Eric McCarthy Replied
7/16/2018 at 8:59 AM
Employee Post
We will add this suggestion to our internal discussions as a possible feature for a future version.
Eric McCarthy Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
Andrew Barker Replied
3/6/2019 at 3:51 PM
Employee Post
As of Build 6984 (released on Feb 15, 2019), community search results are sorted by last post date.
Andrew Barker Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

How to Set up SmarterTrack CommunicatorSmarterTrack > Installation and Configuration
SmarterTrack's Search ExplanationSmarterTrack > Agent Configuration and Management
Search for All Tickets or Live Chats For a Specific CustomerSmarterTrack > Agent Configuration and Management
Create Community Based EventsSmarterTrack > Events
Create a Private Community CategorySmarterTrack > Installation and Configuration