Not getting email notifications from this Community Site
Question asked by Neal Culiner - July 11 at 6:09 AM
Unanswered
Not sure if some spam check is catching it, I'm not finding the emails, is anyone else NOT getting notifications of replies here? Seems odd that ST creates email software yet has problems with deliverability. I got them in the past, not sure why since moving to SM 16 they stopped and I have even seen the support tickets go to spam in the recent past.

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Andrea Rogers Replied
Employee Post
Hi Neal,
 
Your account is set to receive summary emails for your subscribed Community posts and emails for the comments on posts you participate in. In the past two weeks, our logs are showing 4 messages sent to you from noreply@smartertools.com. Can you find these 4 messages in your spam folder? 

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

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Neal Culiner Replied
No, and I cleared the junk mail folder last night and did not get your email or another reply on this forum about internal spammer.
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Andrea Rogers Replied
Employee Post
Can you find the sessions in your mail server logs?

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

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