clamav connection problem
Problem reported by Richard Frank - June 21 at 2:44 AM
Submitted
[2018.06.20] 15:56:15 [91713] Unable to run Clam virus checks: System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 127.0.0.1:3310
[2018.06.20]    at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)   at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)   at MailStore.Spam.ClamDClient.CheckScan()15:56:15 [91713] Starting Spam Checks.
 
[2018.06.20] 15:56:18 Calls to ClamAV have failed many times.
 
one server v16 latest update
 
what can I do about this?

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Linda Pagillo Replied
Hi Richard. Make sure you have port 3310 open on your firewall and make sure you have the Microsoft Visual C++ Redistributable 2015 (64-bit) (https://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x64.exe) installed on your server. The newest version of ClamAV that comes with the newest release of SM 16x requires it. It actually should have been installed when you upgraded to the latest 16x because SmarterTools bootstrapped it to the installer to ensure that it gets installed. Please check to make sure you have it installed just in case. If you have any questions, please feel free to ask. I will be happy to help. Thanks!
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 
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Richard Frank Replied
Hello Linda,
Thanx for helping out
 I found this thread also about this subject
 
Rod Laski link to the 64 and the 32 bit version
so after installing the 32 bit version too SM could connect to Clamd
 
0
Linda Pagillo Replied
Great! I'm glad you were able to get it solved! :)
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 

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