Hi,

 

Web mail has broken after latest update.. error attached below

 

Please help urgently, server is windows 2012 R2

 

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Server Error in '/' Application.
Access to the path 'C:\Program Files (x86)\SmarterTools\SmarterMail\MRS\App_Data\Translations' is denied.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.UnauthorizedAccessException: Access to the path 'C:\Program Files (x86)\SmarterTools\SmarterMail\MRS\App_Data\Translations' is denied.

ASP.NET is not authorized to access the requested resource. Consider granting access rights to the resource to the ASP.NET request identity. ASP.NET has a base process identity (typically {MACHINE}\ASPNET on IIS 5 or Network Service on IIS 6 and IIS 7, and the configured application pool identity on IIS 7.5) that is used if the application is not impersonating. If the application is impersonating via <identity impersonate="true"/>, the identity will be the anonymous user (typically IUSR_MACHINENAME) or the authenticated request user.

To grant ASP.NET access to a file, right-click the file in File Explorer, choose "Properties" and select the Security tab. Click "Add" to add the appropriate user or group. Highlight the ASP.NET account, and check the boxes for the desired access.

Source Error:

Line 34:         var htmlCacheBustQs = "cachebust=@ScriptFileDependencies.HtmlTemplateVersion";
Line 35:         var languageCacheBustQs = "cachebust=@ScriptFileDependencies.LanguagesVersion";
Line 36:         var angularLangList = @Html.Raw(TranslationFiles.LanguageCodeList);
Line 37:         var angularLangMap = @Html.Raw(TranslationFiles.LanguageCodeMap);
Line 38:         var angularLangNames = @Html.Raw(TranslationFiles.LanguageCodeNames);

Source File: C:\Program Files (x86)\SmarterTools\SmarterMail\MRS\Views\Home\root.cshtml    Line: 36

Stack Trace:

[UnauthorizedAccessException: Access to the path 'C:\Program Files (x86)\SmarterTools\SmarterMail\MRS\App_Data\Translations' is denied.]
   System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) +12702637
   System.IO.FileSystemEnumerableIterator`1.CommonInit() +268
   System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler, Boolean checkHost) +434
   System.IO.Directory.GetFiles(String path, String searchPattern) +79
   SmarterMail.Logic.HelperClasses.Files.TranslationFiles.RefreshLanguageFiles() +242
   SmarterMail.Logic.HelperClasses.Files.TranslationFiles..cctor() +49

[TypeInitializationException: The type initializer for 'SmarterMail.Logic.HelperClasses.Files.TranslationFiles' threw an exception.]
   SmarterMail.Logic.HelperClasses.Files.TranslationFiles.get_LanguageCodeList() +0
   ASP._Page_Views_Home_root_cshtml.Execute() in C:\Program Files (x86)\SmarterTools\SmarterMail\MRS\Views\Home\root.cshtml:36
   System.Web.WebPages.WebPageBase.ExecutePageHierarchy() +198
   System.Web.Mvc.WebViewPage.ExecutePageHierarchy() +105
   System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage) +78
   System.Web.Mvc.RazorView.RenderView(ViewContext viewContext, TextWriter writer, Object instance) +235
   System.Web.Mvc.BuildManagerCompiledView.Render(ViewContext viewContext, TextWriter writer) +107
   System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context) +291
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResult(ControllerContext controllerContext, ActionResult actionResult) +13
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +56
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +420
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResultWithFilters(ControllerContext controllerContext, IList`1 filters, ActionResult actionResult) +52
   System.Web.Mvc.Async.<>c__DisplayClass2b.<BeginInvokeAction>b__1c() +173
   System.Web.Mvc.Async.<>c__DisplayClass21.<BeginInvokeAction>b__1e(IAsyncResult asyncResult) +100
   System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +27
   System.Web.Mvc.Controller.<BeginExecuteCore>b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState) +13
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +36
   System.Web.Mvc.Controller.<BeginExecute>b__15(IAsyncResult asyncResult, Controller controller) +12
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +22
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +26
   System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10
   System.Web.Mvc.MvcHandler.<BeginProcessRequest>b__5(IAsyncResult asyncResult, ProcessRequestState innerState) +21
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +28
   System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9
   System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +9748665
   System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +48
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +159

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.7.2623.0