Too many login failures - how to reset?
Question asked by Steve Guluk - April 25 at 2:32 PM
Answered
Any pointers on resetting in version 16?

Restart IIS site and service?

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Andrea Rogers Replied
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Hi Steve, 
 
You should be able to find the blocked user by logging in as the System Admin and going to Manage section > IDS Blocks. Click on the Webmail tab, then use the [...] button to Unblock the IP.
 
Alternatively, if you restart the SmarterMail service, it will undo the brute force lock as well. 

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

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Steve Guluk Replied
Thanks Andrea!

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