Hi

I have a new SM 16 install it is working sending emails and all the normal functions of a email server.

 

The problem we are seeing is when a website on the same server submits an smtp request, in this case the website is trying to send a reset password email. All email sent via smtp auth from the same server (ips) get this message

 

"User Does not Exist"

 

We have an outside server that is connecting and sending throught the server with no problems, it only from internal website.

 

[2018.04.23] 16:53:53 [184.172.42.197][26466895] connected at 4/23/2018 4:53:53 PM
[2018.04.23] 16:53:53 [184.172.42.197][26466895] cmd: HELO soft2
[2018.04.23] 16:53:53 [184.172.42.197][26466895] rsp: 250 mail.icfiles.com Hello [184.172.42.197]
[2018.04.23] 16:53:53 [184.172.42.197][26466895] cmd: MAIL FROM: <info@icfiles.com>
[2018.04.23] 16:53:53 [184.172.42.197][26466895] senderEmail(1): info@icfiles.com parsed using: <info@icfiles.com>
[2018.04.23] 16:53:53 [184.172.42.197][26466895] rsp: 250 OK <info@icfiles.com> Sender ok
[2018.04.23] 16:53:53 [184.172.42.197][26466895] cmd: RCPT TO: <xxxxxxx@gmail.com>
[2018.04.23] 16:53:53 [184.172.42.197][26466895] rsp: 550 <xxxxxxx@gmail.com> No such user here
[2018.04.23] 16:53:53 [184.172.42.197][26466895] cmd: QUIT
[2018.04.23] 16:53:53 [184.172.42.197][26466895] rsp: 221 Service closing transmission channel
[2018.04.23] 16:53:53 [184.172.42.197][26466895] disconnected at 4/23/2018 4:53:53 PM