Problems With Cyren Premium Antispam?
Problem reported by Scott Forsythe - 3/20/2018 at 6:36 AM
Anybody else having problems with Cyren? Symptoms:
1. Spool fills up
2. Errors in delivery log:
09:16:53 Cyren ran into an error scanning a message.
09:16:53 Restarting Cyren. Too many errors have occured so far.
09:16:53 [29090] Unable to run Commtouch check: Exception while processing message: 29090, Exception: Object reference not set to an instance of an object.
We're seeing this on our SM 15.x servers. Disabling Cyren gets delivery going again.

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Scott Forsythe Replied
Cyren had a problem / issue this morning:
I'm going to restart the SmarterMail service before re-enabling Cyren.

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