View only Unread messages in Inbox
Question asked by Paul R - 3/5/2018 at 10:54 AM
Just upgraded to SM 16 and users are bitterly complaining about a webmail feature that appears to be lost.

Previously when viewing the inbox, user could choose to view only un-read messages. (see screenshot)
What's the trick to doing this in SM 16 webmail?  Surely this simple but useful feature wasn't eliminated, or turned into a multi-step process, right?

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Matt Petty Replied
Employee Post Marked As Answer
You can use the sorting and filtering dropdown.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
Paul R Replied
Thanks, that did it.  Turns out that toolbar does not display in some of our users' versions of Chrome.  Switching to Firefox or IE was their workaround.

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