View only Unread messages in Inbox

Just upgraded to SM 16 and users are bitterly complaining about a webmail feature that appears to be lost.

Previously when viewing the inbox, user could choose to view only un-read messages. (see screenshot)

What's the trick to doing this in SM 16 webmail? Surely this simple but useful feature wasn't eliminated, or turned into a multi-step process, right?

Matt Petty Replied

3/5/2018 at 12:11 PM

Employee Post Marked As Answer

You can use the sorting and filtering dropdown.

Matt Petty Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com

Paul R Replied

3/5/2018 at 12:51 PM

Thanks, that did it. Turns out that toolbar does not display in some of our users' versions of Chrome. Switching to Firefox or IE was their workaround.

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