Need new webmethod in svcTickets
Idea shared by Terry Mann - February 15, 2018 at 3:04 PM
Please add a web method to svcChats similar to the SetAgentReceivingStatusForAllGroupsAsAdmin method in svcTickets.  We need the ability to change an agent's chat status from an admin account. 

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Thank you for your input. We will take this under consideration.

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278

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