Need new webmethod in svcTickets
Idea shared by Terry Mann - February 15 at 3:04 PM
Under Consideration
Please add a web method to svcChats similar to the SetAgentReceivingStatusForAllGroupsAsAdmin method in svcTickets.  We need the ability to change an agent's chat status from an admin account. 

1 Reply

Reply to Thread
0
Andrew Barker Replied
Employee Post
Thank you for your input. We will take this under consideration.

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

Reply to Thread