Thanks Rod. I'm looking for ways for individual users to create a list of addresses assigned to a contact, as they could in previous versions. If using an alias, I guess I would have to do that for them, and I don't really want to have to create and edit aliases for 200+ users. I don't know when the ability for users to assign multiple addresses to a contact was removed, as we jumped from 11.x to 16 in one move. Maybe it's been gone awhile. I've confirmed that behavior like this still exists in other products like Gmail. At a minimum, it would be nice if someone from Smartertools could explain the logic behind this. I can' t offer an explanation to my end-users because it makes no sense to me.