LastLoginTimes data missing in SmarterMail v15.7.6600

Problem reported by David Fisher - 2/4/2018 at 7:46 AM

Resolved

Hi,

I noticed today that my LastLoginTimes.xml is very small, it is only listed the past 24 hours, and deleted all the data before that.

I can only imagine it doing this since upgrading to v15.7.6600 on 2/2/2018. I have not tried installing the latest build, as that shows only clamav security update in the release notes.

Anyone else running the latest build showing this issue?

Thank You,

-dave

6 Replies

Reply to Thread

David Fisher Replied

2/4/2018 at 7:56 AM

Correction - It seems to be keeping only last 30 minutes of login times!

Matthew Leyda Replied

2/4/2018 at 10:48 AM

I've confirmed this. V15.7.6600

Kendra Support http://www.kendra.com support@kendra.com 425-397-7911 Junk Email filtered ISP

Ed Welch Replied

2/5/2018 at 12:01 AM

Yes, happening in v15.7.6607 also

David Fisher Replied

2/5/2018 at 9:07 AM

Thanks for the confirmation guys, I just opened a support ticket regarding this issue!

Derek Curtis Replied

2/5/2018 at 1:11 PM

Employee Post

Sorry..posted my original reply from a test account...

We're able to replicate this and we're looking into it.

Derek Curtis COO SmarterTools Inc. (877) 357-6278 www.smartertools.com

David Fisher Replied

2/6/2018 at 1:58 PM

Hi All,

Support gave me a custom build, that I installed a few hours ago, and so far so good, I just don't have my previous logins anymore :( But the file seems to be growing now and retaining times.

Thanks!
-dave

Back to Community Threads

Please leave this box unchecked

6 Replies

Reply to Thread

Tags

Related Knowledge Base Articles