SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL
Problem reported by Giuliano Pellegrini Parisi - January 19 at 6:48 AM
Hi all,
I use WHMCS 7.4.1 with WHMCS Provisioning Module for SmarterMail ver 1.4.
I'm writing because I have a serious error with module from WHMCS User Panel.
I have configured the WHMCS but from WHMCS User Panel is impossible to complete the setup of mail service because I have this error:
SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn't load from' : failed to load external entity ""
in /usr/share/nginx/html/modules/servers/smartermail/smartermail.php:712
Stack trace:
#0 /usr/share/nginx/html/modules/servers/smartermail/smartermail.php(712): SoapClient->SoapClient('webmail.ufficio...')
#1 /usr/share/nginx/html/modules/servers/smartermail/smartermail.php(14): sm_webServiceCall('webmail.ufficio...', Array, 'GetProductInfo')
#2 /usr/share/nginx/html/vendor/whmcs/whmcs-foundation/lib/Module/AbstractModule.php(0): smartermail_ClientArea(Array)
#3 /usr/share/nginx/html/vendor/whmcs/whmcs-foundation/lib/Module/Server.php(0): WHMCS\Module\AbstractModule->call('ClientArea', Array)
#4 /usr/share/nginx/html/vendor/whmcs/whmcs-foundation/lib/Service.php(0): WHMCS\Module\Server->call('ClientArea', Array)
#5 /usr/share/nginx/html/clientarea.php(0): WHMCS\Service->moduleCall('ClientArea', Array)
#6 {main}

The URL '' running successfully with the browser.

How to fix this problem?

Thanking in advance.



2 Replies

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Matt Petty Replied
Employee Post
Can you verify that you've enabled the "Allow Smarty PHP tags" setting in the security settings of WHMCS?
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
Hi Matt...
Thank you for your prompt reply....
The flag "Allow Smarty PHP Tags" was "Disabled"......Now the flag s "Enabled", but the error remains.
I'm stucked.......
Best Regards

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