smartermail 16.3.6 upgrade issue

Problem reported by CTL - 1/2/2018 at 11:34 PM

Submitted

I have upgrade problem smartermail 15.5 to 16.3.6 , the localhost connection refused error for http://localhost:9998/.

I followed below mentioned url for upgrade

https://portal.smartertools.com/kb/a2856/major-upgrade-of-smartermail.aspx

Mail server installed properly but webserver not connected my IIS 8,

FYI- local firewall stopped

Is there anything I have to change the proposed upgrade

Thanks

2 Replies

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Employee Replied

1/3/2018 at 9:44 AM

Employee Post

Changes in IIS from SmarterMail 15 to 16 shouldn't be required. Have you tried removing the bindings within IIS and configuring a new binding for port 9998 that listens on all IP addresses ?

CTL Replied

1/3/2018 at 10:31 PM

Seems to be smartermail 16.3.6 fetching wrong hostname ie the installation fetch first binding from IIS instead of original hostname . Also noticed in 15.5 version the below mentioned three setup work fine with windows firewall enabled state
http://localhost:9998/
http://127.0.0.1:9998/
http://10.0.21.32:9998/

Seems to be something blocking IIS for smartermail 16.3.6 either antivirus or some installation rule

How to change hostname in the file ? I suspect hostname is the issue

Thanks
Binesh

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