Can a User (non-Agent) change his/her password in 12.0 Enterprise?
Question asked by Ed Vesely - December 27, 2017 at 7:31 AM
Answered
Can a User (non-Agent) change his/her password in 12.0 Enterprise?  Admins can do so from the portal, but some of our users have asked where the change/forgot PW link is.

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Derek Curtis Replied
Employee Post Marked As Answer
Hi, Ed
 
Resetting and changing a password are the same thing for users. A user can simply click the login button, and on the sign in modal, click the Forgot your password? link. They can enter their username or email address and a reset email will be sent to them. 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
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Ed Vesely Replied
Our login screen has no Forgot Password link.  Is there a setting to enable it?
 

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