Content Filtering question
Question asked by Jay Altemoos - 12/26/2017 at 3:02 PM
Good day everyone.
We are running SmarterMail Enterprise Version 15.7.6474 and I noticed something today with the Content Filtering per user vs Content Filtering by Domain that I guess I never really noticed before. So i setup a rule today for a client to filter an entire domain name on their single email account. When I set the rule up i wanted to make sure that the emails get sent to their own Junk E-mail folder. All is well and good, I just set the rule up and clicked the drop down under the Move to section and saved it. Well then my client requested that maybe we should just have it setup on the domain level, so I went to the Manage section Content Filtering and setup the same rule, what I didn't realize before was how come the user level filtering allows you to select the folder from a drop down list but the Domain Level does not? You have to type it into the box.
Not that it's a big deal, but just curious as to why.

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Hello Jay,
This is because the domain is not aware of every folder for each user under the domain. We could show common folders in a dropdown like Inbox and Junk. But this being a text field lets the domain admin put in any name for a folder they would want to move it to.

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