Can I run SmarterMail and SmarterTrack on the same server at the same time running different IPs?
Question asked by Shivam Parikh - December 17, 2017 at 9:14 PM
Answered
Can I run SmarterMail and SmarterTrack on the same server at the same time running different IPs? 

10 Replies

Reply to Thread
0
Tim Uzzanti Replied
Employee Post
Yes.
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Doesnt seem to be the case. On multiple servers within a week's time SmarterMail crashes and fails to load.
0
Tim Uzzanti Replied
Employee Post
There is ZERO conflict between the products. Its as if they were two different products from two different companies. Sounds like you might have a general configuration issue or something. If you contact our Technical Support team we would be happy to help you.
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Merle Wait Replied
Although not fully in production, I run both ST and SM on the same server without issue; for at least 6 -9 mo.
What is the issue or "crash" experiences that you are having...
Also - just checked... we have ST (free) and SM(free) .. running on a test box for quite sometime, also with out issue.
In both cases.. running on Win2012.
 
 
0
SmarterMail ends up with this error screen

Not Found
HTTP Error 404. The requested resource is not found.

The SmarterTrack however continues to run normally.
0
SmarterMail ends up with this error screen

Not Found
HTTP Error 404. The requested resource is not found.

The SmarterTrack however continues to run normally.
0
I am going to test this one more time and then open a ticket once it fails again.

I am quite annoyed by whatever happens. Also want to get to the bottom of it.
0
Merle Wait Replied
HTTP Error 404, usually means either the DNS is off.. or the website it self is no longer running.
Assuming it is the later; the two websites for the two different URLs, should also have to different app pools running (if you are on IIS).  Directories as well, shouldn't shared...
What server are you running your sites on... 
? Also, if you run site; then stop that one; and then run the other site...  both work by themselves not together??
 
0
Odd. The server runs Windows 2012R2 and is with IBM Softlayer. Nothing should disturb it. Nothing else running on it besides the two applications.
0
Eric McCarthy Replied
Employee Post Marked As Answer
As already stated in this thread, it is possible to run both SmarterTrack and SmarterMail on the same server.
Eric McCarthy
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

Reply to Thread