Manual Install Smartertrack in IIS 10

I've been installing SmarterTrack repetitively on a VM for a couple of weeks using the installer. It mostly fails unless I create a new site. Performing it manually always fails. Using the old article "Setup SmarterTrack as an IIS site in IIS 8" does not work. Ignoring that some of the steps necessary to install the necessary IIS components and configure the Application Pool have changed, once configured the page does not load.

https://portal.smartertools.com/kb/a2835/set-up-smartertrack-as-an-iis-site-in-iis-8.aspx?KBSearchID=747333

Can Smartertools update this article for IIS 10 please?

Also, can SmarterTrack be installed as an additional application on an existing site. This worked fine with SmarterTrack v12 but always fails with v13. Technically, I think it worked fine with v12 when manually installed.

Thanks

William Blake Replied

6/20/2018 at 7:52 PM

Same issue here. The application (exe) installs fine, but I can't configure the application I get an error: "Server Error in '/' Application". Yes I know that is not helpful.

Developer in the Washington DC metro area

Glen Harvy Replied

7/5/2018 at 9:42 PM

I got similar problems and never found out for certain what caused them BUT I strongly suspect in my case it was a DNS issue. When changing to an IIS 10 server I forgot to change my DNS entries. After doing so and waiting a while, the issue disappeared.

Glen Harvy Replied

7/6/2018 at 3:57 PM

I still am unable to login via the portal and have been told to submit a paid Support Request.

3 Replies

Reply to Thread

Related Knowledge Base Articles

3 Replies

Reply to Thread

Tags

Related Knowledge Base Articles