Firefox Issues - Latest SmarterMail
Problem reported by Bryan Zimmerman - November 20, 2017 at 9:53 AM
Resolved
Besides the previous issues reported with Firefox since a couple versions ago the following also occur:
 
1. When adding an attachment with either drag and drop or clip attach, it takes significant time to go from blank to green and then after 5 minutes I give up waiting for the upload to complete.
2. When clicking send on an email the email is never sent and the email composure window stays open.
 
None of these problems occur with Chrome where the attachment completes immediately, and emails send without issue.
 
Bryan Z

3 Replies

Reply to Thread
0
Bryan Zimmerman Replied
As an update, the version of SmarterMail released on 11/22 seems to have resolved all the issues experienced in Firefox 56.0.2.  I did not see anything related to the issues in the release notes, but thanks for the changes made.
0
Andrea Rogers Replied
Employee Post
Thank you for the update, Bryan! I'm glad these issues were resolved with the latest minor release. 

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

0
Bryan Zimmerman Replied
I spoke to soon.  Here is the issue again with the attachments not completing in Firefox 56.0.2
The attachment completes immediately in Google Chrome.

Reply to Thread