Dual Login - Differnet Accounts - Same Domain

Question.

Is it possible to log into 2 different smartermail accounts on the same domain at the same time ?

We currently have

SmarterMail Enterprise Edition
Version 14.4.5801

Can any version do this ?

Some of our clients use departmental email accounts, as well as individual email accounts. So for instance, There is an "Accounting@domain" and then 2 people that are part of the accounting department. "Billy@domain" and "Sarah@domain"

They would like to have their personal email open as well as the accounting email. But if they have the accounting email open in one window, and then fire open another window they are already logged in as accounting. If they log out and log in with their personal account, The first window then switches to their personal account.

Can 15 or 16 do dual /multiple simultaneous logins yet ?

www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !

Derrick Kluyts Replied

11/13/2017 at 12:36 AM

Hi,

We started using SmarterMail on version 14, I then upgraded to 15. On these versions I could not be logged into 2 different mailboxes at the same time. But, you can get around this by using different browsers or same browser with different sessions. However, after upgrading to SmarterMail v16 I was allowed multiple logins on the same browser with different tabs.

This is very useful to me as I use it to be logged into my mailbox along with the admin mailbox.

Hope this helped.

Regards,

Curtis Kropar www.HawaiianHope.org Replied

2/14/2019 at 9:27 AM

Cross posting for reference :

https://portal.smartertools.com/community/a90195/allow-login-to-multiple-accounts-via-webinterface-or-quick-switch-over.aspx

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