Upgrade from Version 12.x to latest version 13
Question asked by Martin Schaible - November 8, 2017 at 9:53 AM
Answered
Hello

I installed SmarterTrack by using the "Manual Installer" (zip-file) ages ago. Updates worked also out very well by simply replacing the files.

I never made an upgrade to a new major version. Is it still good to go by replacing the files only?
 
Thanks!

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Ronald Raley Replied
SmarterTools recommends that when upgrading major versions, you uninstall the previous version and install new one. No data is lost during this process.
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Here is the answer:

Every Folder can be replaced easy. I deleted all folders and unzipped the folders from the new zip-file.
Exception: The Folder App_Data. This folder contains data. This folder and its subfolder needs more attention to avoid loss of data.
I synchronized the folders manually, which takes about 10 minutes.

At the end, the website needs a restart and after this everything is fine. You also will see a short updaitng message, while SmarterTrack updatess its database.

 

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