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Requested invoice via email - but never arrived
Problem reported by Michael Woffenden - 11/4/2017 at 6:58 AM
Resolved
I requested a copy of my ST invoice three times, see the confirmation, but it never arrived. 
 

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Derek Curtis Replied
11/4/2017 at 11:50 AM
Employee Post
This is from My Account, correct? Just want to make sure. I don't see any entries in our delivery log for this as well. That tells me nothing was ever sent. We'll look into it. 
Derek Curtis COO SmarterTools Inc. www.smartertools.com
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Michael Woffenden Replied
11/4/2017 at 12:12 PM
Yes, it's from My Account - thanks for looking into this!
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Michael Woffenden Replied
11/6/2017 at 9:29 AM
All my previous requests have now come thru via email.
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Michael Woffenden Replied
11/6/2017 at 9:30 AM
Please note that the image above is broken all of a sudden.
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Derek Curtis Replied
11/6/2017 at 12:39 PM
Employee Post
Hi, Michael -- thanks for verifying the email issue was resolved. I'm going to mark it as such since the primary issue is fixed. We're looking into the image issue still...
Derek Curtis COO SmarterTools Inc. www.smartertools.com
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