Does anyone know where I can view the log files in Smartermail 16?
Question asked by nathan heatherly - October 19, 2017 at 7:14 AM
Answered
We upgraded to Smartermail 16, but now I am not able to find the Logs Settings area.  In Smartermail 14 I would click on Manage, and then click on View Logs. According to version 16 help, I am supposed to click on Settings> General Settings, and in there, is the log settings, but I am not seeing it. Does anyone know where I can view the log files in Smartermail 16?

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viv burrows Replied
Manage > Troubleshooting

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Rod Lasky Replied
Employee Post
Hi Nathan. Click the Manage icon, then click on Troubleshooting >> View Logs.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Thank you.
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Derek Curtis Replied
Employee Post Marked As Answer
Just to close this out: SmarterMail logs can be found by logging in as the System Administrator, clicking on the Manage icon and then selecting Troubleshooting on the side menu. On the content pane, click the View Logs tab and you can select from all of the log files available. 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278

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