imap multiple users multiple map names

I have a company using imap connections and some of the users work in one mailbox

some of them see multiple deleted items, multiple sent items maps et cetera.

how to repair/prevent this?

10/16/2017 at 7:58 AM

I read on

https://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/how-do-i-change-special-folder-locations-in/12330193-50b0-430c-a2d5-7f68729f7a85?auth=1

that it isn't possible to select a special folder in Outlook for sent items, deleted items etc.
Outlook should see the folders on the server that are used for deleted items, concepts etc.

but the clients are all making their own set of special folders

when logging into the webmail you'll see multiple sent item folders deleted items folders etc.

Richard Frank Replied

10/16/2017 at 8:37 AM

there is also an issue when a user logs in on the webmail with other language settings

then there are folders made with the inbox name in that language

creating more multiple folders

exchange active sync isn't an option because that is for mail folders <5GB

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