Recipient receive the same message multiple times
Problem reported by Giorgio Borra - October 13, 2017 at 1:01 AM
Submitted
In log of SM 15.7.6474 i have this strange lines (original recipient and sender mail address replaced):
 
[2017.10.12] 12:20:13 [42853] CMD: RCPT TO:<emailaddress>
[2017.10.12] 12:20:13 [42853] RSP: 250 2.1.5 <emailaddress> recipient ok
[2017.10.12] 12:22:14 [42853] CMD: RCPT TO:<emailaddress>
[2017.10.12] 12:22:14 [42853] RSP: 250 2.1.5 <emailaddress> recipient ok
[2017.10.12] 12:23:14 [42853] CMD: RCPT TO:<emailaddress>
[2017.10.12] 12:23:14 [42853] RSP: 250 2.1.5 <emailaddress> recipient ok
[2017.10.12] 12:24:15 [42853] CMD: RCPT TO:<emailaddress>
[2017.10.12] 12:24:15 [42853] RSP: 250 2.1.5 <emailaddress> recipient ok
[2017.10.12] 12:25:18 [42853] CMD: RCPT TO:<emailaddress>
[2017.10.12] 12:25:18 [42853] RSP: 250 2.1.5 <emailaddress> recipient ok
[2017.10.12] 12:33:20 [42853] CMD: RCPT TO:<emailaddress>
[2017.10.12] 12:33:20 [42853] RSP: 250 2.1.5 <emailaddress> recipient ok
[2017.10.12] 12:34:21 [42853] CMD: RCPT TO:<emailaddress>
[2017.10.12] 12:34:21 [42853] RSP: 250 2.1.5 <emailaddress> recipient ok
[2017.10.12] 12:38:27 [42853] CMD: RCPT TO:<emailaddress>
[2017.10.12] 12:38:27 [42853] RSP: 250 2.1.5 <emailaddress> recipient ok
[2017.10.12] 12:39:28 [42853] CMD: RCPT TO:<emailaddress>
[2017.10.12] 12:39:28 [42853] RSP: 250 2.1.5 <emailaddress> recipient ok
[2017.10.12] 12:45:37 [42853] CMD: RCPT TO:<emailaddress>
[2017.10.12] 12:45:40 [42853] RSP: 250 2.1.5 <emailaddress> recipient ok
[2017.10.12] 12:46:49 [42853] CMD: RCPT TO:<emailaddress>
[2017.10.12] 12:46:49 [42853] RSP: 250 2.1.5 <emailaddress> recipient ok
[2017.10.12] 12:47:50 [42853] CMD: RCPT TO:<emailaddress>
[2017.10.12] 12:47:50 [42853] RSP: 250 2.1.5 <emailaddress> recipient ok
[2017.10.12] 12:48:51 [42853] CMD: RCPT TO:<emailaddress>
[2017.10.12] 12:48:51 [42853] RSP: 250 2.1.5 <emailaddress> recipient ok
[2017.10.12] 12:48:51 [42853] Delivery for senderaddress to emailaddress has completed (Delivered)
[2017.10.12] 14:03:23 [43005] Delivery started for emailaddress at 14:03:23
[2017.10.12] 14:03:50 [43005] Delivery for emailaddress to senderaddress has completed (Delivered) Filter: None
[2017.10.12] 14:03:50 [43005] Delivery finished for emailaddress at 14:03:50 [id:23311643005]
A user, using Outlook 2016, report that the recipient of this mail receive the same message 11 times.
What could be the problem ?
 
Thanks
Giorgio
 

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