Ignored Domain / Account Settings
Problem reported by Michael Muller - September 22, 2017 at 7:53 AM
Submitted

I have noticed that my users can connect to my email server via IMAP or POP3 regardless of whether I check the "Enable IMAP (or POP) Retrieval" checkbox or not.

Also, despite setting the account's "Initial Page on Login" to "My Inbox", it still brings my customers to their My Today Page, which is useless.

Any ideas?

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Montague WebWorks
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Hi Mik. POP and IMAP Retrieval have nothing to do with regular POP and IMAP functionality. Message Retrieval allows users to access email on another server through the SmarterMail Web.
 
As for Initial Page on Login... have you tried clearing your browser cache and seeing if that resolves the issue? If not, you may want to reach out to SM support to report it as a bug.
 
Thanks!
 
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Office: 703.988.3606

Authorized Reseller of SmarterTools Products
Authorized Reseller of Message Sniffer

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