Back to Community Threads
3
Ignored Domain / Account Settings
Problem reported by Michael Muller - 9/22/2017 at 7:53 AM
Submitted

I have noticed that my users can connect to my email server via IMAP or POP3 regardless of whether I check the "Enable IMAP (or POP) Retrieval" checkbox or not.

Also, despite setting the account's "Initial Page on Login" to "My Inbox", it still brings my customers to their My Today Page, which is useless.

Any ideas?
---
Montague WebWorks
Powered by RocketFusion

1 Reply

Reply to Thread
1
Linda Pagillo Replied
9/25/2017 at 6:13 AM
Hi Mik. POP and IMAP Retrieval have nothing to do with regular POP and IMAP functionality. Message Retrieval allows users to access email on another server through the SmarterMail Web.
 
As for Initial Page on Login... have you tried clearing your browser cache and seeing if that resolves the issue? If not, you may want to reach out to SM support to report it as a bug.
 
Thanks!
 
Linda Pagillo Mail's Best Friend Email: linda.pagillo@mailsbestfriend.com Web: www.mailsbestfriend.com Office: 703.988.3606 Authorized Reseller of SmarterTools Products Authorized Reseller of Message Sniffer
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Upgrading SmarterMail (Domain Conversion)SmarterMail > Installation and Configuration
Moving SmarterMail to a New Hosting CompanySmarterMail > Domain/User Configuration and Management
Set up Autodiscover for SmarterMailSmarterMail > Installation and Configuration
Windows Mail and SmarterMailSmarterMail > Desktop and Mobile Synchronization
Email Migration Options to SmarterMail from an External MTA.SmarterMail > Installation and Configuration