MailChimp emails not rendering properly
Problem reported by Noreen Braman - September 18, 2017 at 12:04 PM
Submitted
We use MailChimp for newsletters and group invitations. Currently, our desktop interface shows the html version of the email,, but does not display the graphics, just an empty space. The mobile interface displays a lot of blank space, if you scroll down enough you can get to the main message, but it runs off the screen. Graphics are not displayed and neither are the standard items at the bottome of the email.
 
If I open the email in MAC mail, it displays properly, so I am inclined to think this is a compatibility issue with smartermail, not a problem with the original emal sent from MailChimp.
 

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Is this with v16 webmail? Or if not, what SM version / client?
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One client is using emma (myemma.com) for mass email. They are still on SM v11(!), and those emails display fine in ST webmail whether they are designed using the emma UI or with HTML pasted into an emma design page. I will now need to check how these look in SM v15.x in the event that they choose to upgrade. And of course, will check with mailchip-generated emails as well.

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