Two Error Reports
Problem reported by Brian Tesene - September 18, 2017 at 8:42 AM
Being Fixed
Hello,
 
I have two errors to report.  I am using SmarterMail Enterprise 16.3.6467. 
 
Please forgive me if these have already been reported.  I searched the archive but found nothing.
 
(1) In the spool overview, the "Top Outbound Senders", "Top Inbound Recipients", and "Top Inbound Senders" all ready "No Items To Show".  I found a report of something link this in 15.x but no solution was reported.
 
(2) Going to the webmail login in Safari on iPhone 6 produces a blank page (instead of the login page).  The user installed Firefox and it worked fine.
 
Thank you! - Brian
 
 

4 Replies

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1
Robert Emmett Replied
Employee Post
Brian,
 
Thank you for reporting these issues.  I was able to reproduce your first issue.  This has been added to our bugs lists and should have a fix shortly.  Regarding your second issue, I tested against an iPhone 6 in Safari without any issue.  Are you running with the latest updates for iPhone?
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Brian Tesene Replied
Hi Robert, that's a good question. The issue was reported by one of my users so I don't have the phone on hand to test it. I'll check on the version he is running and report back if an update does not resolve his issue.

Thanks for submitting the error for me. I'll watch for the next maintenance release.

I noticed one more issue. While I am logged in as an admin, when I click on the reports tab at the top, the "dashboard" option on the left produces a blank screen. The other four items below that (protocol, server health, security, and antispam) all work as expected.

Thanks again for your quick response!

1
Robert Emmett Replied
Employee Post
Brian,
 
I was also able to reproduce the dashboard report not showing any items.  However, when the window is resized those items appear appropriately.  This has also been added to our bugs list and should be in the next maintenance release.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Brian Tesene Replied
Robert, thanks for your great customer service! I'll watch for the release.

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