SmarterMail 16: Possible problem with mailing list Opt-In subscription confirmation?
Problem reported by Eric Bourland - September 14, 2017 at 7:41 AM
SmarterMail 16.2.6442
Good morning, friends. Do you have time to consider a problem I'm having with SmarterMail 16?
A client is trying to click on a link to confirm a subscription to SmarterMail mailing list ""
But when he clicks the confirmation link, he gets a 404 page:
404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
I have replicated this error by sending command "subscribe lcpforum" to the stServ administrative email address.
Is this a bug in the mailing list confirmation Opt-In process?
Thank you as always for your help.
Kind regards,

2 Replies

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Eric Bourland Replied
Hi, friends,

Does anyone have any idea about my question, above? The client -- rather, more accurately, some querulous colleagues of my kind, good-natured client -- are upset and confused about the mailing list refusing to confirm their mailing list subscriptions.

Is there just something I am missing, here?

Thank you again for your patient help. =)

Eric Bourland Replied
Hi, friends, this seems to be a continuing problem, and it's causing a rumpus on one of my mailing lists. I'm grateful for any help you can give me. Eric

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