Missing Features in SmarterMail 16
Problem reported by Iacovos Zachariades - September 11, 2017 at 11:16 AM
Submitted
We are a hosting provider that has over 300 domains and 3000+ users and after updating to SmarterMail 16, we received some reports of issues from our clients:
  • Undo Button was removed from Message Composition edit options
  • Spell Check was removed from Message Composition edit options
  • Cannot edit e-mail signature text from inside Message Composition window
  • Cannot add content below e-mail signature inside Message Composition window
  • Items Related to the Contact was removed (confirmed this was intentional with Support, but still inconvenient)
I am sure there will be more things to add to the list as they are discovered, but I just want to know if these quality of life features will be coming back. Some of our clients are seeing this as a step back, not forward.

5 Replies

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Matthew Kides Replied
Employee Post
Hello Iacovos,
 
  • Ctrl-z works in the editor.
  • We are relying on the browser for spell check as it will do a better job than the spell check in the editor.
  • The email signature div has contenteditable="false" on it. If you do the code view in the editor you can remove this and change it.
  • Related to above.
 
Regards
Matthew Kides
Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Merle Wait Replied
is the  "The email signature div has contenteditable="false" on it. If you do the code view in the editor you can remove this and change it."    something that the Admin is suppose to be able to change for all users ( am guessing once it is set, then each user has to do it.. but for new users??) .....    Would be difficult to train some users on how do to that.
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It looks like any user can change the div using the Code View when composing the e-mail after adding the signature, but it also looks like it has to be changed every time a new message is created.
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Matt Petty Replied
Employee Post
I could see the value in having the ability to toggle what that "div" does during the edit/creation of a signature. Allowing you to lock or unlock the div for your users. If you make a post as a feature request, with just that feature extracted from this thread and suggested, I'll upvote it and try to get that in for you, barring our schedule. However I don't see this as a hard thing to do at all, quite easy.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Merle Wait Replied
Well "hard" and remembering how to do it (when you old man like me.... ) too different things <GRIN> ,,, more of a support issue...
But in the wide, wide world of things to consider.. probably not the highest :) Thanks

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