Anonymous Relay on SM

Question asked by Gary King - 9/11/2017 at 6:59 AM

Unanswered

Is there really no way to do anonymous relay for an IP address through SM?

I don't seem to see an option. NOT looking for the Gateway server stuff - I just want to tell SM to allow an IP address to send email through without authentication. Every mail server I've seen has this option - what am I missing here?

Thanks in advance.

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Employee Replied

9/11/2017 at 10:06 AM

Employee Post

Hi Gary. Enter the IP address as a whitelist, and they'll be allowed unrestriced relay.

Linda Pagillo Replied

9/11/2017 at 11:17 AM

Rod, I have a quick question about this. If anything whitelisted will be allowed unrestricted relay, what is the SMTP Auth Bypass for? I thought the whitelist would simply whitelist an IP whereas the SMTP Auth Bypass will allow unauthenticated relay.

Linda Pagillo Mail's Best Friend Email: linda.pagillo@mailsbestfriend.com Web: www.mailsbestfriend.com Office: 703.988.3606 Authorized Reseller of SmarterTools Products Authorized Reseller of Message Sniffer

Gary King Replied

9/11/2017 at 11:46 AM

Rod, that seems to only allow you to relay to a mailbox ON SM. If the recipient is NOT on SM like sending to a gmail address, etc., it bounces. Should that work and I'm missing something?

Linda Pagillo Replied

9/12/2017 at 6:09 AM

Gary, I really believe you need to add the IP to your SMTP Authentication Bypass list. This will allow an IP to send out through your server without senders needing to authenticate. The recipients can be local or remote and it will work. Rod, please correct me if I'm wrong. Thanks.

Gary King Replied

9/12/2017 at 7:39 AM

Thanks Linda. I'm on 16.X - I added the IP to whitelist, (settings/security/whitelist/new) which has options for SMTP Auth bypass and I turned that on. I don't see another section where that option exists. I could be missing something as I said, but I seem to have everything enabled and it bounces any external recipients with "No such user here".

Linda Pagillo Replied

9/12/2017 at 10:08 AM

Sounds like it may be a bug. Enabling SMTP Auth Bypass in that area should have done the trick. Hopefully Rod will chime in here to help.

Gary King Replied

9/14/2017 at 5:37 AM

Rod, any further thoughts on this please?

Gary King Replied

9/15/2017 at 12:07 PM

Rod, Anyone at SmarterTools?

Employee Replied

10/12/2017 at 12:13 PM

Employee Post

Hello Gary. What's the full version of SmarterMail you're currently using? I've tested whitelisting in the latest versions of SmarterMail 15 and SmarterMail 16, and I'm allowed to relay through to a Gmail account from a whitelisted IP address.

Gary King Replied

10/13/2017 at 3:30 AM

Rod,
Running:
SmarterMail Enterprise Edition
Version: 16.1.6425
Thanks.

Employee Replied

10/16/2017 at 1:41 PM

Employee Post

Hi Gary. I would suggest opening a support ticket, and we can take a look at your configuration.

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