Anonymous Relay on SM
Question asked by Gary King - September 11, 2017 at 6:59 AM
Unanswered
Is there really no way to do anonymous relay for an IP address through SM?
 
I don't seem to see an option.  NOT looking for the Gateway server stuff - I just want to tell SM to allow an IP address to send email through without authentication.  Every mail server I've seen has this option - what am I missing here?
 
Thanks in advance.

11 Replies

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0
Rod Lasky Replied
Employee Post
Hi Gary.  Enter the IP address as a whitelist, and they'll be allowed unrestriced relay.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Rod, I have a quick question about this. If anything whitelisted will be allowed unrestricted relay, what is the SMTP Auth Bypass for? I thought the whitelist would simply whitelist an IP whereas the SMTP Auth Bypass will allow unauthenticated relay.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Office: 703.988.3606

Authorized Reseller of SmarterTools Products
Authorized Reseller of Message Sniffer
0
Gary King Replied
Rod, that seems to only allow you to relay to a mailbox ON SM. If the recipient is NOT on SM like sending to a gmail address, etc., it bounces. Should that work and I'm missing something?
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Gary, I really believe you need to add the IP to your SMTP Authentication Bypass list. This will allow an IP to send out through your server without senders needing to authenticate. The recipients can be local or remote and it will work. Rod, please correct me if I'm wrong. Thanks.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Office: 703.988.3606

Authorized Reseller of SmarterTools Products
Authorized Reseller of Message Sniffer
0
Gary King Replied
Thanks Linda. I'm on 16.X - I added the IP to whitelist, (settings/security/whitelist/new) which has options for SMTP Auth bypass and I turned that on. I don't see another section where that option exists. I could be missing something as I said, but I seem to have everything enabled and it bounces any external recipients with "No such user here".
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Sounds like it may be a bug. Enabling SMTP Auth Bypass in that area should have done the trick. Hopefully Rod will chime in here to help.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Office: 703.988.3606

Authorized Reseller of SmarterTools Products
Authorized Reseller of Message Sniffer
0
Gary King Replied
Rod, any further thoughts on this please?
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Gary King Replied
Rod, Anyone at SmarterTools?
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Rod Lasky Replied
Employee Post
Hello Gary.  What's the full version of SmarterMail you're currently using?  I've tested whitelisting in the latest versions of SmarterMail 15 and SmarterMail 16, and I'm allowed to relay through to a Gmail account from a whitelisted IP address.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Gary King Replied
Rod,
Running:
SmarterMail Enterprise Edition
Version: 16.1.6425
Thanks.
0
Rod Lasky Replied
Employee Post
Hi Gary. I would suggest opening a support ticket, and we can take a look at your configuration.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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