AutoDiscover Setup

Question asked by chris bell - 9/5/2017 at 4:24 AM

Unanswered

Hi All,

Setting up the auto discover for outlook etc. At the moment I'm getting Below on the test.

In the instructions I see there should be an autodiscover card in the options menu - but none exists on V16 that I can find.

Testing TCP port 443 on host mailserver1.****.com to ensure it's listening and open.

The specified port is either blocked, not listening, or not producing the expected response.

Tell me more about this issue and how to resolve it

Additional Details

A network error occurred while communicating with the remote host.

Elapsed Time: 21289 ms.

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chris bell Replied

9/5/2017 at 5:09 AM

Ok - entered the setting in protocols - but now get

The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from

Autodiscover/Autodiscover.xml for user user@test.com
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response

Mark Milton Replied

9/5/2017 at 8:42 AM

The lastest version of Smartermail is require to get the auto discover card.

I cant get mine to work either. I set the hostname as my server hostname and autodiscover always tries to use mail.domain.com which then gives security issues because it doesnt have an ssl for the subdomain

Mark Milton Pro Tech North Web: www.protech-north.co.uk Email: mark.milton@protech-north.co.uk Tel: +44 (0)1261 838282 Web Design & Web Hosting

chris bell Replied

9/5/2017 at 9:22 AM

SmarterMail Enterprise Edition
Version: 16.0.6369 ? is what we have

Mark Milton Replied

9/5/2017 at 9:35 AM

Version 16.2.6442 give the auto discover

Mark Milton Pro Tech North Web: www.protech-north.co.uk Email: mark.milton@protech-north.co.uk Tel: +44 (0)1261 838282 Web Design & Web Hosting

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