Cant import Vcards

Problem reported by Jaime Alvarez - 8/24/2017 at 7:36 PM

Resolved

There is an issue importing vcards in SM 16.x

We have tried importing exactly the same vcard that we previously exported from SM (so we assume the format should be correct since SM exported it) and it cant be imported.

We get an error: "Value cannot be null Parameter name: source"

Please fix.

Thanks.

6 Replies

Reply to Thread

Matthew Shepard Replied

8/30/2017 at 1:56 PM

We are getting the same issue.

Derek Curtis Replied

8/30/2017 at 4:30 PM

Employee Post

I was able to replicate this. We'll get it resolved.

Derek Curtis COO SmarterTools Inc. www.smartertools.com

Jaime Replied

8/30/2017 at 4:47 PM

Thanks Derek and please please update the vcards format to version 3.0 or higher... You guys still have 2.1 that is obsolete. So many issues trying to sync those with Carddev