Cant import Vcards
Problem reported by Jorge Euran - August 24, 2017 at 7:36 PM
There is an issue importing vcards in SM 16.x
We have tried  importing exactly the same vcard that we previously exported from SM (so we assume the format should be correct since SM exported it) and it cant be imported.  
We get an error: "Value cannot be null Parameter name: source"
Please fix.

6 Replies

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Matthew Shepard Replied
We are getting the same issue.
Derek Curtis Replied
Employee Post
I was able to replicate this. We'll get it resolved. 
Derek Curtis
SmarterTools Inc.
(877) 357-6278
Jorge EG Replied
Thanks Derek and please please update the vcards format to version 3.0 or higher... You guys still have 2.1 that is obsolete. So many issues trying to sync those with Carddev
Matthew Shepard Replied
Aweseome Possume; thanks Derek.
Andrea Rogers Replied
Employee Post
Hi everyone,
This looks to be resolved and will be included in the next minor update of SmarterMail 16.x. 

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.

Jorge Euran Replied
Andrea, how about my request for updating the format of the cards to version 3 or 4? When will you get that done?

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