Email Notification gets cancelled
Problem reported by John Christensen - 8/11/2017 at 12:11 PM
Submitted
Dear Sir or Madam:
 
My hosting service (DiscountASP.NET) provides SmarterMail and, in general, I like it.  However, for quite a while I've noticed a problem which, until today, I thought might be caused by me inadvertently making a change.  
 
I have a number of recurrent calendar events wherein I've enabled Email Notification.  The email is my prompt to attend to the event's matter.  Occasionally, I do not receive an expected email and when I investigate, I find the Enable check box is unchecked.  Until today, I've thought I somehow inadvertently unchecked the box.
 
Today, I failed to receive emails for two "every Friday" events.  When I checked SmarterMail, both Enabled boxes were unchecked.  In my mind, this eliminates the possibility of some inadvertent action on my part.
 
Note: Both of these events are scheduled to occur weekly (on Friday) and the "Forever" radio button is selected.
 
Any ideas?
 
Thanks,
 
JCC
Paul Blank Replied
Would be good to know what version of SM you're talking about!
John Christensen Replied
Sorry. Version 15.5.6299

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