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We are having an issue where if we try to make a new e-mail and type in the e-mail address or even copy and paste it into the to field, that has an apostrophe (email@example.com). It will not accept the e-mail address. As soon as we tab to the next field or click to the body of the e-mail it goes away and does not become the button object. The only way we have found to e-mail these people is to either reply to an e-mail that we may have gotten from them or clicking on their e-mail address inside an existing e-mail and clicking the e-mail option from the drop down. I have had to resort to using the message archive to drop e-mails from one person's account to another in order for other people to e-mail these addresses that have not done it before. It seems to only affect e-mails address with an apostrophe.