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We`ve been trying in the past months to at least give SM 16 chat a chance to see if it can replace other chat services like Skype, for example, but unfortunately it is not even remotely up to the task, not even for the basic text chat feature.
The main issue (and I personally find it puzzling since I did not see this limitation in any other chat service) that makes SM 16 chat unusable is the fact that you cannot leave a message for another use if that use is off-line. You cannot write anything to him as the text box is greyed out and stays like that until he comes back on-line. Is this how it`s for everyone (do not think I saw a complaint here on this), or is it like that just for us?
In case this is how the chat was designed and how it`s for everyone else, does nobody find this logic bothersome? We are not all on-line at once and this means that any time we need to leave a message for someone we need to use another service like Skype. And since we`ve started the conversation there we usually continue there when we are on-line together, thus SM chat is again overlooked.
Are there any plans to finalize the chat feature and allow you to leave an off-line message for a user so he can write you back as soon as he comes on-line?