Gmail migration being blocked by Google? (SM Enterprise 15.6.6347)
Problem reported by W. Troy Leaver - July 28, 2017 at 12:43 PM
Submitted
So a client contacted me today and said when he attempts to migrate from gmail, the test connection button fails, once he's authorized everything.
 
I tested myself, and sure enough the same thing happened to me. I received an email in my gmail inbox from google stating the following:
 
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Hi Troy,

Google just blocked someone from signing into your Google Account [redacted]@gmail.com from an app that may put your account at risk.

Less secure app
Friday, July 28, 2017 5:28 PM (GMT)
 
Don't recognize this activity?
If you didn't recently receive an error while trying to access a Google service, like Gmail, from a non-Google application, someone may have your password.
 
SECURE YOUR ACCOUNT
 
Are you the one who tried signing in?
Google will continue to block sign-in attempts from the app you're using because it has known security problems or is out of date. You can continue to use this app by allowing access to less secure apps, but this may leave your account vulnerable.
 
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I know there is an update to version 15, but the release notes don't mention anything about gmail or migration.
 
Any thoughts on what is causing this?

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Derek Curtis Replied
Employee Post
Yeah, the mis-named (in my humble opinion) "less secure apps" gotcha. Glad you were able to figure it out. I'm going to mark this as "Resolved" since you posted the link to how to enable the setting.
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Derek Curtis Replied
Employee Post
Troy,
 
What error are they getting? IS it the same as what you initially posted? Are you sure they're enabling the setting? 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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