Prevent users from changing passwords?
Question asked by Connie DeCinko - July 12, 2017 at 3:08 PM
Answered
Is it possible to block users from changing their password via any user interface?  We are looking at SSO options and one possible solution would be to require users to only change their SM password via our own custom page that makes the change via the SM API.

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Rod Lasky Replied
Employee Post
Hi Connie.  End-user password changing can be disabled.  This has to be done at the end-user level, however you could easily propagate this setting to all users 
 
In SmarterMail 16, manage the domain as a Domain Administrator
  1. Click on Domain Settings >> Accounts
  2. Click the User Defaults button
  3. Turn on "Disable Password Changes"
  4. Click the Propagate button
  5. Put a check mark in the "Disable Password Changes", and select "All Users" in the "Push To" slide down.
  6. Click the Propagate button again.  
This will turn off password changes for all users within the domain.  Hope this helps!
 
 
 
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Connie DeCinko Replied
Would we still be able to change their password via the API? We are trying to create the closest thing we can to a SSO for SmarterMail. We will be using Okta for our website login and wish to use the same credentials for a user to login to their mail, no matter how they connect.

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