Can you give a list of all open issues with SmarterMail version 16x? This is getting confusing.
Idea shared by - June 22, 2017 at 10:37 AM
Proposed
This post if for the SmarterTools team. As i browse through the forums I see that a lot of folks are submitting problem reports in reference to SmarterMail 16 and its different builds. I'm not sure if I'm the only one, but it is getting confusing to try and keep up with everything. Is it possible for you guys to start a sticky post listing all valid issues that people have submitted and update that post as things are resolved? If not, do you guys have a public bug tracking system that all of us can log into to keep up with the issues? Thanks for your consideration.

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Poke.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Office: 703.988.3606

Authorized Reseller of SmarterTools Products
Authorized Reseller of Message Sniffer
0
Poke.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Office: 703.988.3606

Authorized Reseller of SmarterTools Products
Authorized Reseller of Message Sniffer
2
Your request is the same as...
 
"Hello company, can you provide us a list of everything wrong with your product?"
 
-OR-
 
"CNN, can you give us a list of all of your fake news stories?"
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Certainly a list of outstanding issues would be beneficial. Most of the regulars in this forum have jobs where SmarterMail is critical to their business and livelihood. We need timely information on problems & bugs to decide whether or not to roll out new versions, especially with new builds coming out every week. Google publishes known issues for G Suite admins: https://support.google.com/a/answer/6166309?hl=en
 
A roadmap would be beneficial as well. It's something that has been asked for in the past...
https://portal.smartertools.com/community/a87075/product-roadmap.aspx
 
With good vendor support, we can keep our customers and management happy. And we'll come back to the vendor for renewals and to buy more. :)
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A Roadmap would be really useful right now.. SM16 has gone from a weekly bugfix release to total silence now - we really do not know what to expect. There are a lot of issues that have been reported and I`m guessing that at least some have been worked on, but it`s hard to pacify our users with just "they`re working on it" without any clear time-line. Can we get some sort of a roadmap or release time-line in any shape or form possible?

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