manage users in SM 16

Problem reported by Steve Barreth - 6/20/2017 at 6:00 AM

Resolved

The UI seems like a complete FAIL! not at all intuitive! I am logged on as admin and can't find where I can see a list of users and aliases! So far not happy with the look, feel, and performance of 16... Also not IE 11 friendly at all!!!!!

4 Replies

Reply to Thread

Derek Curtis Replied

6/20/2017 at 7:57 AM

Employee Post

When logged in as a Domain Admin, on the apps menu dropdown, select Domain Settings. Users and Aliases were combined under "Accounts". So, select that menu item and you'll be able to manage both.

Derek Curtis COO SmarterTools Inc. (877) 357-6278 www.smartertools.com

Steve Barreth Replied

6/20/2017 at 8:20 AM

It is not even clear what or where the apps menu is?!?!?!

Shaun Peet Replied

6/20/2017 at 11:01 AM

Hi Derek,

I think that showing the sub-navigation in the left-hand column might help with this:

https://portal.smartertools.com/community/a89132/feature-request-sm16-show-2nd-level-navigation-in-left-menu.aspx

I had a couple of people that were looking to manage their aliases and it's not as intuitive as it used to be (since everything was always in the left menu).

Shaun

Steve Barreth Replied

6/23/2017 at 7:27 PM

I figured it out. I have to sign in as admin (the root account) and then impersonate the admin to see all of the domain & user admin features I am used to. I suppose this is all due to the elevated privilege stuff that the industry is so hip on but I am sorry the UI is not intuitive to me! Would be nice to have a classic ui option

Back to Community Threads

Please leave this box unchecked

4 Replies

Reply to Thread

Tags

Related Knowledge Base Articles