Hello Jeff,

 

Thanks for reaching out! I'm happy to help answer your questions. Safari is definitely a supported browser and should be working as expected. Can you provide details on your Mac OS and Safari version number? On a Mac running 10.12.4, and using Safari on version 10.1, I was able to see the login page as expected.

 

Also, the abilities to disable / move the preview pane and prevent images from loading in the user interface have been removed in SmarterMail 16.x. Instead, users will find a crisp, clean and secure user interface. Check out some before and after shots to see how 16.x improves the overall look and feel of SmarterMail and why we felt this was a change in the right direction:

 

SmarterMail 15.x

 

SmarterMail 16.x (using Dark Theme)

 

 

Thanks!

Not really fair comparing a 15.x screenshot with no preview pane to a 16.x screenshot with one...  ;-)

 

But more seriously, some users might want this feature:

Disable images in preview pane

as it protects your privacy by keeping senders (spammers) from knowing whether you've opened an email. Also, I suppose an an image could contain a virus or malware.

 

I like how some email systems work -- if the sender is in your Contacts (trusted), the image loads. Otherwise, you're prompted.

I'd like to throw in my support for this feature..  It's a default feature in gmail, outlook, yahoo, et al, and obviously very handy for reasons stated.  Thanks

How unfortunate and disappointing that Preview Pane can't be hidden or turned off. I have always found that when you get spam or phishing mail they track if you "open" the email, by making the email automatically open that bypasses that security. I normally don't open emails that "look" phony, now I have no choice. I may have to go back to version 15

Hi everyone,

 

Thank you all for your feedback! These features are now tentatively planned for a 'major' minor release, such as 16.1 or 16.2. We'll be looking to disable images in messages from remote senders until otherwise accepted and bring back the option to disable or move the preview pane.

 

Thanks again for your participation on this thread, and stay tuned for 16.1.

Andrea, glad to hear our feedback can results in product improvements!

 

Instead of using a global on/off switch to show images, here's an idea for a deluxe implementation:

So for your daily email from Kohl's, images are shown automatically without having to click. But for spam and email marketing, images won't show by default.

Just wanted to let everyone know this is in the 16.1 release coming out tomorrow. You will be able to allow per email within the preview pane, or add an exception for that sender. There's also a way to show remote content by default in Account Settings AND an exceptions list that is filled out automatically when you add an exception from the preview pane, or you can manually add in your own email addresses and domains as well. 

 

Shoot, I almost forgot: the preview pane changes will be in 16.1 as well: you'll be able to set the default in Account Settings, but you'll also have the ability to change it on-the-fly from the preview area: right, bottom or "none"...

Suggestion: instead of creating a 3rd list for exceptions, just add a checkbox to Contacts (or Trusted Senders) that says:

And have it get checked automatically when the user clicks show images in a message.