Mail being sent despite being disabled
Question asked by Kevin Russell - April 3, 2017 at 4:58 AM
Unanswered
Hi
 
I have a mailbox that spam is being sent from. I have changed the password, deleted messages in the spool and disabled the mailbox but the Message Spool is still filling up with mail.
 
I need a pointer or two?
 
Regards
Kevin

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kevind Replied
A password reset might not disconnect someone who's already authenticated, so you could try disconnecting all current sessions.
 
Login as Admin:
Manage -> User Activity -> Online Users (end web session)
Manage -> Current Connections -> SMTP & ActiveSync
 
For current connections, you could disconnect all or find the IP by looking at the messages in spool. Unfortunately, it doesn't show the username.
 
But that would be a nice feature request -- show authenticated username in Current Connections.

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